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Experience the highlights, conversations, and celebrations that shaped The State of CX 2025 India
report launch and awards.
Evaluation on the CX pillars
Personalization, tech platform maturity, self-service capabilities, and security.
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Omnichannel options, support accessibility, contact center innovation, and resolution satisfaction.
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CX integration in brand promise, seamless digital-support strategies, and social media engagement.
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Training programs, empowerment tools, and innovation culture.
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